A struggling Waffle House employee who was trying to serve nearly 30 people by himself after midnight got a full serving of kindness when some customers jumped behind the counter to help him.
   Ethan Crispo，24，witnessed the inspiring scene in the early hours of Nov.3 at a Waffle House in Birmingham，Alabama.
   Crispo told TODAY's Kerry Sanders that he had come to the 24-hour restaurant from a friend's birthday party and saw the struggling employee，identified only as Ben，trying to cook the food，serve it，bus tables and wash dishes while more than 25 people were waiting to eat.
   "The look on his face was just confusion，" Crispo told Sanders.
   An unidentified male customer then decided to help him out，grabbing an apron and going behind the counter to wash dishes.
   Another customer，Alison Stanley，went behind the counter to make some coffee-still dressed from a night out on the town.
   "I don't think it's anything special，" Stanley told Sanders. "He needed help，so I got up and helped out."
   Crispo took some photos of the scene as multiple customers worked to bus tables and wash dishes while Ben focused on taking orders and preparing the food.
   Waffle House told TODAY that Ben was left to support himself due to a scheduling issue.
   "We had two associates scheduled to leave，however，due to a communication mix-up，their relief did not show up on time，" Waffle House director of PR Pat Warner said in a statement. "That left Ben，our cook，alone in the restaurant with hungry customers.He worked the grill（烤架）and got the orders out."
   The company was also thankful for the customers who joined in and helped Ben out.
   "We are grateful that many of our customers feel like they are part of our Waffle House family，" Warner said. "There is a sense of community in each and every one of our restaurants，and we appreciate the fact that they consider our associates like family."
   "We are also very thankful for Ben，who kept the restaurant open.He is a representative of our Waffle House culture by always putting the customers first."
   Crispo had his usual order，double plain waffle，as he took in the scene of strangers helping out Ben on his shift.
   "Humanity truly isn't good，it's great!" he said.

（1）Ben was left to work alone during his midnight shift because

B

B

.
A．his associates asked for a leave
B．there was a scheduling mistake
C．few customers needed to be served
D．the restaurant was scheduled to close
（2）Some customers helped Ben out by

A

A

.
A．washing dishes
B．taking photos
C．taking orders
D．cooking food
（3）Why did the customers lend a helping hand according to Pat Warner？

A

A

A．They shared the same community spirit.
B．They were family members of Ben.
C．They wanted to serve themselves.
D．They were too hungry to wait.
（4）How did Crispo feel as a witness of the scene？

B

B

A．Lucky and excited.
B．Moved and inspired.
C．Relieved and hopeful.
D．Content and unbelievable.